PAS-M2D
Rapid Manual-to-Digital Transformation
Transforms in-scope manual requests and processes into a complete, governed digital journey, targeted for delivery in under 30 days.
The Delivery Sprint
Bring us the manual process. We transform the agreed scope into a governed digital journey.
- Day 1–3
Understand
We understand the manual request or process as it actually runs today, and agree on scope.
- Day 4–6
Map & Simplify
We map the actual steps and remove duplication before any build begins.
- Day 7–10
Govern & Design
We design the digital path, its permissions and approvals, approved before build starts.
- Day 11–20
Build
The digital form and workflow are built to the approved design.
- Day 21–25
Integrate & Test
Integration with the required systems, and full functional testing.
- Day 26–29
UAT & Harden
User acceptance testing by the institution, and hardening before launch.
- Day < 30
Launch
The governed digital journey goes live, within the agreed scope.
Illustrative delivery model. Actual timeline depends on agreed scope, integrations, approvals and readiness.
THE CHALLENGE
Manual requests and processes stay outside any governed system, because traditional digitization projects take months to even begin.
CURRENT OPERATING STATE
- The request or process lives in a document or paper form with no digital path
- No visibility into a request's status between submission and completion
- Every exception is handled manually, outside any unified record
WHAT CHANGES
- We target the digitization of 100% of in-scope manual requests and processes into a governed digital journey in under 30 days — where scope, data, approvals and required integrations are ready.
- The 100% scope covers the digital form, validation, workflow, assignment, SLA, approvals, Maker/Checker, exception handling, notification, audit, management visibility, integration and digital evidence, where applicable.
THE DIGITAL JOURNEY
- 01Understand— Days 1–3
- 02Map & Simplify— Days 4–6
- 03Govern & Design— Days 7–10
- 04Build— Days 11–20
- 05Integrate & Test— Days 21–25
- 06UAT & Harden— Days 26–29
- 07Launch— < Day 30
AUTOMATION
- The digital form and completeness validation are generated automatically at design time
- Automated routing and assignment per the approved SLA
GOVERNANCE
- Build does not start before scope and design are formally approved
- Every in-scope request runs through a Maker/Checker path and a complete audit trail
EXCEPTIONS
- A request outside the agreed scope is documented for a later phase, not silently dropped
- Scope does not mean every system in the organization changes within a month — only the agreed-upon manual requests and processes
MANAGEMENT VISIBILITY
- The status of every stage in the 30-day delivery sprint
- The share of requests completed digitally against the agreed scope
HUMAN DECISIONS
- Approving scope and design before build
- Deciding whether to expand scope into a later phase
Let the system handle repetitive work. Let people focus on the work that requires people.
RELATED PAS CAPABILITIES
The PAS team can provide the appropriate material on request.
THE NEXT STEP
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Bring us the manual process. We transform the agreed scope into a governed digital journey.